Shipping policy

Shipping Policy

Amsterdam Mornings

Effective Date: 1st of June 2025


Thank you for shopping with Amsterdam Mornings. We aim to deliver your fresh coffee beans promptly and with care. Please review the following policy to understand how we handle shipping and delivery.

 

1. Shipping Locations


Amsterdam Mornings currently ships to:

  • The Netherlands (domestic)

  • Selected countries within the European Union such as Belgium, Luxembourg, Germany, France, Switzerland & Spain.

 

If your country is not listed at checkout and you wish to place an order, please contact us at info@amsterdammornings.com and we will make sure to help you out.

 

2. Processing Time

Orders are processed within 1–2 business days after payment is received.

Orders placed on weekends or public holidays will be processed on the next business day.

 

3. Shipping Methods and Estimated Delivery Times

 

We work together with DHL for all our deliveries. Estimated delivery times are as follows:

 

  • Netherlands: 1–3 business days

  • EU Countries: 3–7 business days

 

Please note that these are estimated timeframes and delays may occur due to carrier disruptions, holidays, or unforeseen circumstances.

 

4. Shipping Costs

 

Shipping costs are calculated at checkout and depend on the destination and order weight. Free shipping promotions, if applicable, will be clearly indicated on the website.

 

5. Order Tracking

 

Once your order is shipped, you will receive a confirmation email with tracking information (if applicable). You can track your order via the courier’s website using the provided tracking number.

 

6. Delivery Issues

 

If your package has not arrived within the expected timeframe, please contact us at info@amsterdammornings.com with your order number.


We are not responsible for:

  • Delays caused by the shipping carrier

  • Incorrect shipping addresses provided by the customer

  • Unclaimed parcels or failed delivery attempts

 

In the event a package is returned to us due to incorrect address or failed delivery, we will contact you to arrange reshipment at your expense.

 

7. Damaged or Lost Items

 

If your order arrives damaged, please notify us within 7 days of delivery with a description and photo of the damage. We will review your case and, where appropriate, send a replacement or issue a refund.


If a package is lost by the carrier, we will open an investigation with the courier service. Refunds or replacements will be issued based on the outcome of that investigation.

 

8. Contact

 

If you have any questions or concerns about your shipment, please contact:


Amsterdam Mornings

Email: info@amsterdammornings.com

Address: Heathrowstraat 310, 1043 CH, Amsterdam, The Netherlands

KvK: 93137257

VAT: NL866289549B01